RRD - Regulations and Procedures

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This is the Document Release Information
Article Number: 7CAV-DR-007
Scope: Regulations and Procedures
Version: Version 1.2
Effective Date: 01JAN2024
Last Modified Date: DDMMMYYYY
Approving Authority: RRD HQ
Point of Contact: RRD HQ


RRD Chain of Command (CoC)

RRD HQ (1IC & 2IC)

  • Reports to ROO HQ

Lead Recruiter

  • Reports to RRD HQ

Senior and Lead Processing Clerk

  • Report to RRD HQ

AO Senior and AO Lead Recruiter

  • Report to Lead Recruiter

Recruiter

  • Reports to AO Senior and AO Lead Recruiter

Processing Clerks and Re-Enlistment Processing Clerk

  • Reports to Senior and Lead Processing Clerk

Daily Responsibilities as a Recruiter

When you are added to the Regimental Recruiting Department you become a part of the public face of the 7th Cavalry Regiment. As such, your conduct must be of the highest standard. All communications with the public must be professional and in accordance with our rules, regulations and Standard Operating Procedures.

As you are representing the unit officially, your steam name and any forum accounts you have on Reddit, Discord, Facebook, Bohemia or others must conform to the following; *=7Cav=RNK.Lastname.Initial or as close to this as possible. Some forums may limit special characters in account names. Variants of the regimental tag could be; 7Cav, [7Cav].

  • You are expected to monitor and stay current with communications in the department PM thread and the RRD discord.
  • When online and in Discord or Teamspeak, you are expected to monitor the Recruiting Offices. In particular, you must monitor the #recruitment and voice Recruiting Office channels in the official 7th Cavalry Discord.
  • You will have the [Recruiter] tag in teamspeak. This means new and potential recruits will seek you out with questions. If you are busy, i.e. in squad practice and can't assist them, you are expected to find someone else to help them. Otherwise you must assist them.
  • As a recruiter, in teamspeak you will have operator administrative access that allows you to move, kick or ban public members. You must not under any circumstances kick or ban a public member unless they clearly violate our Teamspeak 3 Code of Conduct and you have warned them. You have this access primarily so you can move potential recruits into Recruiting Offices.
  • If you come across a situation that has no SOP written for it, STOP. Do not make up something you think works. Report the situation to your lead or the NCOIC and they will create an SOP and advise you on what to do.
  • You must not under any circumstances recruit members from any game server except a 7th Cavalry Gaming hosted server.
    • If you are caught doing this on any other server other than 7th Cavalry hosted servers or official game servers, you will be removed from the Regimental Recruiting Department and be barred from returning.
  • When communicating with potential recruits, always, always, always be honest about the unit, its minimum requirements, rules & regulations and codes of conduct. We don't want to waste everyone's time by recruiting in people who don't agree with our values or rules and who will just immediately leave. We want qualified candidates who know what they are getting into before they take the plunge.
  • Do not make any promises in regards to rank, courses, positions etc.

Personnel Responsibilities By Position

RRD Headquarters (HQ)

Through the RRD HQ, the RRD team reports to the Recruiting Oversight Office (ROO) 2IC and 1IC. The RRD HQ is responsible for the following:

  • Ensure the RRD department is staffed appropriately in order to carry out its mission.
  • Supervise all aspects of the recruiting process and suggest improvements as required to complete the mission.
  • Be available to all RRD staff to support as required.
  • ICS and train Senior Recruiters.
  • Monitor biweekly recruiting logs for accountability.
  • Monitor RRD Tracker for accuracy and results.
  • Recommend award of Regimental Recruiting Ribbons monthly.
  • Recommend of Armed Forces Service Medal as required.
  • Recommend award of Gold, Senior and Master Recruiter Badges as required.
  • Recommend Recruiter of the Quater award quarterly
  • Prepare a monthly RRD report no later than the end of the first week of every month.
  • Attend Command Staff Call monthly excepting real-life circumstances that prevent it.
  • Monitor and track recruiters from within and without the department for award of the Regimental Recruiting Ribbon.
  • Input new staff onto RRD tracker and monitor for award of Armed Forces Service Medal.
  • Final approval authority for new applicant names
  • Only if and when ROO decides to delegate the responsibility, may RRD HQ participate in the intake of Re-enlistments by sending Welcome Letters and following up with potential re-enlistees. However, ROO will remain the decision making authority for the approval or denial of re-enlistment candidates.

Lead Recruiter

  • Be available to all RRD Recruiter AO Senior/Leads to support as required.​
  • Ensure the RRD department is staffed appropriately in order to carry out its mission.​
  • Check any tags in the enlistment area on the website for any upcoming timeouts.​
  • ICS and train AO Senior/Lead Recruiters.​
  • Check AO Senior/Leads are assigning timeouts for recruiters within at least 24 hours of being tagged by a processing clerk.​
  • Check RRD Tracker that timeout assignments have been imputed into the tracker by Seniors and Leads for recruits can place contact updates.​
  • Follow up on with Seniors and Leads that timeouts are being worked and tracker updated by recruiters.​
  • Update Bi-weekly roll call with new staff, LOA's, DOR's, Discharges or staff billet changes.​
  • Regularly throughout the day day the recruitment support area on discord for new posts and tag the correct AO staff to assist with game relevant info and general guidance with the enlistment process.​
  • Meet with recruiter staff to find ways to improve retainment throughout the enlistment process to avoid enlistment timeouts​
  • Have AO Senior/Lead obtain recruiters email to add onto the AFSM tracker and pass to 1/2IC to give RRD Tracker access or have new staff request access via RRD Tracker​
  • Preform development duties with staff to improve effectiveness.​
  • Process PAF's and post assignments, DOR's and removals due to failure to preform duties.​

Lead Processing Clerk

The RRD Lead Processing Clerk is not a recruiter. They are responsible for the following:

  • Ensure that welcome letters are being sent out and responded to within established guidelines
  • Supervise the training of new processing clerks
  • One of two approval authorities for new applicants names
  • Ensure that the RRD Tracker is being filled out and quality check the inputs onto the tracker
  • Update tracker with the status of new recruits when they graduate boot camp.
  • Update and manage the RRD Tracker to maximize the acquisition of recruitment information


Per RRD HQ's vision and objectives, and to better inform all stakeholders within the community

  • Add Re-enlistments into the tracker and update their information accordingly

Senior Processing Clerk

The RRD Senior Processing Clerk is not a recruiter. They are responsible for the following:

  • Ensure that welcome letters are being sent out and responded to within established guidelines
  • Supervise the training of new processing clerks
  • One of two approval authorities for new applicants names
  • Ensure that the RRD Tracker is being filled out and quality check the inputs onto the tracker
  • Update tracker with the status of new recruits when they graduate boot camp.
  • Update and manage the RRD Tracker to maximize the acquisition of recruitment information

Processing Clerk

The RRD Processing Clerks are not recruiters. They are responsible for the following:

  • They report directly to the Lead Processing Clerk..
  • Process enlistments within 24 hours of submission.
  • Add enlistments and re-enlistments onto the RRD Tracker within 24 hours of submission.
  • Input new recruits into the RRD Tracker, along with information on who recruited them, how they found us and more.
  • Update the enlistment application of enlistees if they reach 4 days without response, to signal the Recruiters of the impending time-out

AO Lead Recruiter

The AO Lead Recruiter is responsible for the following within all AO’s of the Cav:

  • Recruiter duties included.
  • AO Lead Recruiters report to the Lead Recruiter.
  • Sign bi-weekly roll-call.
  • As an AO Lead Recruiter, you are required to participate in 1 hour of recruiting time and 1 hour of Alternate Recruiting Time on a bi-weekly basis.
  • Assist recruiters in training and giving guidance towards recruitment efforts.
  • Help teach and train new recruiters on major SOP's
  • Be available to answer Recruiter's questions.
  • Your primary recruiting channel will be the Tactical Realism servers. You are required to log at least 1 hour in a single session during peak time for either North America or Europe, while popping the server and attempting to recruit members.
  • ICS and train new recruiters on policies and procedures within 14 days of them joining the department.
  • Assist and support recruiters as required.
  • Track and verify that upcoming enlistment timeouts are being taken and self assigned by recruiters and that the RRD Tracker is being properly updated with the required information.
  • Will take any upcoming timeout yet to be assigned after 24 hours of being alerted by a clerk.
  • Report any issues within AO being that recruitment or recruiters not completing duties to the next in department COC.

AO Senior Recruiter

The Senior Recruiter is responsible for the following within all AO’s of the Cav:

  • Recruiter duties included.
  • AO Senior Recruiters report to the AO Lead Recruiter and they report to the Lead Recruiter.
  • Sign bi-weekly roll-call.
  • As a Senior Recruiter, you are required to participate in 1 hour of recruiting time and 1 hour of Alternate Recruiting Time on a bi-weekly basis.
  • Assist recruiters in training and giving guidance towards recruitment efforts.
  • Help teach and train new recruiters on major SOP's
  • Be available to answer Recruiter's questions.
  • Your primary recruiting channel will be the Tactical Realism servers. You are required to log at least 1 hour in a single session during peak time for either North America or Europe, while popping the server and attempting to recruit members.
  • ICS and train new recruiters on policies and procedures within 14 days of them joining the department.
  • Assist and support recruiters as required.
  • Track and verify that upcoming enlistment timeouts are being taken and self assigned by recruiters and that the RRD Tracker is being properly updated with the required information.
  • Will take any upcoming timeout yet to be assigned after 24 hours of being alerted by a clerk.
  • Report any issues within AO being that recruitment or recruiters not completing duties to the next in department COC.

Recruiter

Recruiters are responsible for the following within all AO's of the Cav:

  • Recruiters report to their assigned Senior Recruiter.
  • Sign a Bi-weekly roll call that is posted by the Lead Recruiter/RRD HQ.
  • Minimum requirements on a bi-weekly basis:
    • Participate in 1 hour of Recruiting Time (RT)
      • Spend at least 60 minutes on a 7th Cav hosted server actively recruiting (do not just join and play).
    • Participate in 1 hour of Alternate Recruiting Time (ART)
      • "Alternate Recruiting Time" refers to time spent recruiting from sources other than 7th Cav hosted servers.
  • Acceptable means to reach 1-hour ART requirement: Posts on Game Forums/Discords (i.e. Reddit Community Discussions, Steam Community Discussions, Game Forums (Bohemia, JoinSquad, or other relevant forums), Game Developer Discord Servers). One Post = 10 Minutes of ART
  • Your primary recruiting channels will be the Tactical Realism servers hosted by the 7th Cav. You are expected to log at least 1 hour in a single session during peak time for either North America or Europe, while both popping the server and attempting to recruit members.
  • Your secondary recruiting channel will be one of the community discussion boards and/or Discord servers. You are required to make contact with individuals looking for units, determine whether they would be a good fit for us, and recruit them if they are.
  • You are expected to log contacts with potential recruits in the recruiters messaging section on the 7th Cavalry Discord. This helps us measure results and ensures we have adequate recruiter numbers. *If you log a heavy workload, we will see and can assign recruiters accordingly.
  • Support upcoming enlistment timeouts by self-assigning and inputting the correct contact information into the RRD Tracker. This must be completed within 24 hours of being alerted by an RRD Clerk about an upcoming enlistment timeout.
  • Within 14 days of joining the department, you must complete an initial training session with your assigned Senior/Lead Failure to do so will result in automatic removal form the department.
  • Optional: official Recruiter Forum Avatars can be found here.

Within 14 days of joining the department, you must complete an initial training session with your assigned Senior/Lead.

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