RRD - Recruiters - Duties and Responsibilities

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Duties and Responsibilities

Mission

The Processing Clerk, Enlistment Processing Clerk, and Re-Enlistment Processing Clerk play crucial roles in the efficient handling of recruitment data within RRD. The Processing Clerk ensures that welcome letters are sent, supervises the training of new clerks, and manages the accuracy of the RRD Tracker, while also submitting monthly reports. Both the Enlistment and Re-Enlistment Processing Clerks are responsible for processing enlistments and re-enlistments within 24 hours, updating the RRD Tracker with relevant information, and ensuring timely follow-up to prevent delays. Collectively, their mission is to maintain a smooth, efficient process for acquiring and managing recruitment data, ensuring clear communication across all stages of enlistment and re-enlistment.

Role Description
Lead Recruiter
  • Reports to RRD HQ (1IC or 2IC)
Lead Processing Clerk
  • Reports to RRD HQ (1IC or 2IC)
  • Ensure that welcome letters are being sent out and responded to within established guidelines
  • Supervise the training of new processing clerks
  • One of two approval authorities for new applicants names
  • Ensure that the RRD Tracker is being filled out and quality check the inputs onto the tracker
  • Update tracker with the status of new recruits when they graduate boot camp.
  • Update and manage the RRD Tracker to maximize the acquisition of recruitment information
  • Collect "Recruiting Ribbon" data from the RRD tracker and submit to RRD HQ no later than the first Friday of each month (Previous months recruits)
Processing Clerk: Enlistments
  • Reports to Lead Processing Clerk or RRD 2IC.
  • Process enlistments within 24 hours of submission.
  • Add enlistment information onto the RRD Tracker within 24 hours of submission.
  • Input new recruits into the RRD Tracker, along with information on who recruited them, how they found us and more.
  • Update the enlistment application of enlistees if they reach 4 days without response, to signal the Recruiters of the impending time-out
Processing Clerk: Re-Enlistments
  • Reports to Lead Processing Clerk or RRD 2IC.
AO Lead Recruiter
  • Reports to Lead Processing Clerk or RRD 2IC.
Senior Recruiter
  • Recruiter duties included.
  • AO Senior Recruiters report to the AO Lead Recruiter and they report to the Lead Recruiter.
  • Sign bi-weekly roll-call.
  • As a Senior Recruiter, you are required to participate in 1 hour of recruiting time and 1 hour of Alternate Recruiting Time on a bi-weekly basis.
  • Assist recruiters in training and giving guidance towards recruitment efforts.
  • Help teach and train new recruiters on major SOP's
  • Be available to answer Recruiter's questions.
  • Your primary recruiting channel will be the Tactical Realism servers. You are required to log at least 1 hour in a single session during peak time for either North America or Europe, while popping the server and attempting to recruit members.
  • ICS and train new recruiters on policies and procedures within 14 days of them joining the department.
  • Assist and support recruiters as required.
  • Assign recruiters to upcoming timeouts when made aware by processing clerks via tag on enlistment papers. This will be done within 24 hours of being tagged, if unable inform next of department COC.
  • Will assist in timeout assignments if workload is heavy.
  • Report any issues within AO being that recruitment or recruiters not completing duties to the next in department COC.
Recruiter
  • Recruiters report to their assigned AO Senior/Lead Recruiter.
  • Minimum requirements on a bi-weekly basis:
    • Participate in 1 hour of Recruiting Time (RT)
      • Spend at least 60 minutes on a 7th Cav hosted server actively recruiting (do not just join and play).
    • Participate in 1 hour of Alternate Recruiting Time (ART)
      • "Alternate Recruiting Time" refers to time spent recruiting from sources other than 7th Cav hosted servers.
  • Sign a Bi-weekly roll call that is posted by the Lead Recruiter/RRD HQ.
  • Acceptable means to reach 1-hour ART requirement: Posts on Game Forums/Discords (i.e. Reddit Community Discussions, Steam Community Discussions, Game Forums (Bohemia, JoinSquad, or other relevant forums), Game Developer Discord Servers), Provide info and guidance in the 7th Cav discord recruiter support area.
  • Your primary recruiting channels will be the Tactical Realism servers hosted by the 7th Cav. You are expected to log at least 1 hour in a single session during peak time for either North America or Europe, while both popping the server and attempting to recruit members.
  • Your secondary recruiting channel will be one of the community discussion boards and/or Discord servers. You are expected to make contact with individuals looking for units, determine whether they would be a good fit for us, and recruit them if they are.
  • You are expected to log contacts with potential recruits in the recruiters messaging section on the 7th Cavalry Discord. This helps us measure results and ensures we have adequate recruiter numbers. *If you log a heavy workload, we will see and can assign recruiters accordingly.
  • Optional: official Recruiter Forum Avatars can be found here
  • Support upcoming enlistment timeouts when being assigned recruiters will attempt contact with the enlistee and imput info from the attempted contact in the RRD Tracker. This will be done within 24 hours after being assigned.
  • Within 14 days of joining the department, you must complete an initial training session with your assigned Senior/Lead Failure to do so will result in automatic removal form the department.
  • Must have links to 7cav.us/enlist

Senior Recruiter

The Senior Recruiter is responsible for the following within all AO’s of the Cav:

  • Assist potential or new recruits as and when required.
  • You are required to log at least 2 hours per week in a single session during peak time for either North America or Europe, both attempting to pop the server and to recruit members. For further information on this, see RRD SOP: Recruiting on the Public Servers.
  • ICS and train new recruiters on policies and procedures within 7 days of them joining the department.
  • Post Biweekly AO roll-call. Monitor biweekly roll-call for accountability.
  • Assist and support recruiters as required.
  • Submit a Monthly AO report Via the official RRD Staff Communications thread. In this, report any failure to sign roll call, or failure to complete mandated duties for your troopers.
  • Make sure all Recruiters in the department are active and fulfilling their responsibilities
  • Supervise the bi-weekly activity logs of Recruiters through screenshots and other documental proof
  • Supervise the Retention Initiative, whereby Recruiters are assigned to soon-to-be timed out enlistees to get in touch with them and guide them through the process. This includes the assignment of Recruits to enlistees, as well as managing the "Recruit_Contact" window on the RRD Tracker
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