Squad Server Administration

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Revision as of 15:48, 24 April 2020 by Parsons.B (talk | contribs)
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This is the Document Release Information
Article Number: 7CAV-R-032
Scope: In Game Administrator Procedures for Squad
Version: Version 1.1
Effective Date: 27 NOV 18
Last Modified Date: DDMMMYYYY
Approving Authority: Regimental Commander
Point of Contact: Chief of Staff

Overview

This page is dedicated to the technical nature around performing administrative action related to our servers ie. kick, ban, monitor, etc. For the procedures to follow when carrying out such action please refer to Server Administration Procedures

In Game Procedures

BattleMetrics / RCON

Of course, to use this tool you will need an account synchronized to our BattleMetrics profile. If you do not yet have access to this tool, and you qualify for having access, reach out to your Chain of Command for more help. Once you have followed the above Server Administration SOP, it may be time to take action in removing the problematic person, given you have the ability to do so.

Click to view Step by Step BattleMetrics Guide


Step One: Select The Offending Player

  • The simplest step, select the offending player





Step Two: Verify and Select Punitive Measure

  • During this step, it is imperative you ensure you've selected the right person. Double check their name and activity log. After you've verified the identity, select "Ban Player" or "Kick Player". "Kick Player" will only be visible if the player is currently connected to the server.





Step Three: Punishment Duration and Details

  • An important step - Do not forget to add as many details as possible to your BatlleMetrics Ban Report. Your Ban "Reason" should be concise, and you can add as many details as you want (Screenshot/Vid links, log snips, etc.) in the "Note" subsection.





Step Four: Final Identity Check and BattleMetrics Submission

  • When selecting Identifiers for player bans, be sure to select unique Identifiers (Such as BattleEyeGUID, or Steam ID). This prevents wrongful kicks and bans, as oftentimes players may have common names, or intentionally change theirs to that of another innocent person actively connected to the server. When you have done your final checks and are satisfied with your completion of the above steps, select "Save Ban".





Step Five: Reporting Your Actions

  • To remain transparent and keep everyone in the loop, it is up to you (the admin) to submit your ban/hot list report. Refer to the above section, "Filing A Report" for more on this.