RRD - Regulations and Procedures

This is the Document Release Information
Article Number:	7CAV-DR-031
Scope:	Regimental Recruiting Department - Regulations and Procedures
Version:	Version 1.0
Effective Date:	07JUL2020
Last Modified Date:	DDMMMYYYY
Approving Authority:	ROO OIC
Point of Contact:	ROO XO

RRD Reporting Organization

ROO OIC ROO XO

RRD Staff Leader - Reports to ROO

RRD AO Lead - Reports to RRD Staff Lead RRD Clerk Lead - Reports to RRD Staff Lead

Recruiter - Reports to Game AO Lead Processing Clerk - Reports to RRD Clerk Lead

Personnel Responsibilities By Position

RRD Staff Lead

Through the RRD Senior Staff Lead, the RRD team reports to the Recruiting Oversight Office (ROO) XO and OIC. The RRD Senior Staff Lead is responsible for the following:

• Ensure the RRD department is staffed appropriately in order to carry out its mission.
• Supervise all aspects of the recruiting process and suggest improvements as required to complete the mission.
• Be available to all RRD staff to support as required.
• ICS and train AO Leads.
• Monitor biweekly recruiting logs for accountability.
• Monitor RRD Tracker for accuracy and results.
• Recommend award of Regimental Recruiting Ribbons monthly.
• Recommend of Armed Forces Service Medal as required.
• Recommend award of Gold, Senior and Master Recruiter Badges as required.
• Recommend Recruiter of the Month award monthly.
• Prepare monthly RRD report no later than the end of the first week of every month.
• Attend Command Staff Call monthly excepting real-life circumstances that prevent it.
• Monitor and track recruiters from within and without the department for award of the Regimental Recruiting Ribbon.
• Input new staff onto RRD tracker and monitor for award of Armed Forces Service Medal.
• Final approval authority for new applicant names

Regimental Recruiting Department (RRD) Processing Clerk Lead

The RRD Processing Clerks are not recruiters. They are responsible for the following:

• They report directly to the RRD NCOIC or Senior Staff Lead.
• As the Processing Lead ensure that welcome letters are being sent out and responded to within established guidelines
• One of 2 Approval authorities for new applicants names
• Ensure that the RRD Tracker is being filled out and quality check the inputs onto the tracker
• Update tracker with the status of new recruits when they graduate boot camp.Regimental

Recruiting Department (RRD) Processing Clerk

The RRD Processing Clerks are not recruiters. They are responsible for the following:

• They report directly to the RRD NCOIC or Senior Staff Lead.
• Process enlistments within 24 hours of submission.
• Add enlistments and re-enlistments onto the RRD Tracker within 24 hours of submission.
• Input new recruits into the RRD Tracker, along with information on who recruited them, how they found us and more.

Area of Operations (AO) Lead

The AO Lead is responsible for the following in their area of operation:

• Assist potential or new recruits as and when required.
• Your primary recruiting channel will be the Tactical Realism 1 Server for your AO. You are required to log at least 2 hours per week in a single session during peak time for either North America or Europe, both attempting to pop the server and to recruit members. For further information on this, see RRD SOP: Recruiting on the Public Servers.
• ICS and train new recruiters on policies and procedures within 7 days of them joining the department.
• Post Biweekly AO roll-call. Monitor biweekly roll-call for accountability.
• Assist and support recruiters as required.
• Submit a Monthly AO report Via the official RRD Staff Communications thread. In this, report any failure to sign roll call, or failure to complete mandated duties for your troopers.

Recruiters

Recruiters report to the Area of Operations (AO) Lead for their respective game.

• You will be assigned to an area of operation (AO); Arma 3, Squad or Post Scriptum. Your primary goal is to recruit members for those areas. However, you are expected to aid any potential recruits who request assistance, regardless of AO.
• As a recruiter, you will be Required to participate in 1 hour of recruiting time (RT) and 1 hour of Alternate Recruiting Time (ART) on a Biweekly basis.The breakdown for ART is as follows:
• Alternate Recruiting Time refers to the mandated 60-minute regimen that each recruiter will spend, on a biweekly basis, to make an active attempt to draw in recruits from sources other than our game servers.

Acceptable means to reach this 1-hour requirement are listed below with equivalent time values (if applicable):

• • Posts on Game Forums/Discords (i.e. Reddit Community Discussions, Steam Community Discussions, Game Forum (Bohemia, JoinSquad, or other relevant forums to one of our AOs), Game Developer Discord Servers). One Post = 10 Minutes of ART
  • Streaming: Via Twitch or Youtube

Daily Responsibilities as a Recruiter

• When you are added to the Regimental Recruiting Department you become a part of the public face of of the 7th Cavalry Regiment. As such, your conduct must be of the highest standard. All communications with the public must be professional and in accordance with our rules, regulations and Standard Operating Procedures.
• Uniform: As you are representing the unit officially, your steam name and any forum accounts you have on Reddit, Bohemia or others must conform to the following; =7Cav=RNK.Lastname.Initial or as close to this as possible. Some forums may limit special characters in account names. Variants of the regimental tag could be; 7Cav, [7Cav].
• You are expected to monitor and stay current with communications in the department PM thread and the RRD discord.
• When online and in teamspeak, you are expected to monitor the Recruiting Offices. You are also required to monitor the #recruitment and voice Recruiting Office channels in the official 7th Cavalry Discord.
• You will have the [Recruiter] tag in teamspeak. This means new and potential recruits will seek you out with questions. If you are busy, i.e. in squad practice and can't assist them, you are expected to find someone else to help them. Otherwise you must assist them.
• As a recruiter, in teamspeak you will have operator administrative access that allows you to move, kick or ban public members. You must not under any circumstances kick or ban a public member unless they clearly violate our Teamspeak 3 Code of Conduct and you have warned them. You have this access primarily so you can move potential recruits into Recruiting Offices.
• If you come across a situation that has no SOP written for it, STOP. Do not make up something you think works. Report the situation to your lead or the NCOIC and they will create an SOP and advise you on what to do.
• You must not under any circumstances recruit members from any game server except a 7th Cavalry Gaming hosted server.
• When communicating with potential recruits, always, always, always be honest about the unit, its minimum requirements, rules & regulations and codes of conduct. We don't want to waste everyone's time by recruiting in people who don't agree with our values or rules and who will just immediately leave. We want qualified candidates who know what they are getting into before they take the plunge. Do not make any promises in regards to rank, courses, positions etc.