RRD - Processing Clerks - Duties and Responsibilities

Mission

The Processing Clerk, Enlistment Processing Clerk, and Re-Enlistment Processing Clerk play crucial roles in the efficient handling of recruitment data within RRD. The Processing Clerk ensures that welcome letters are sent, supervises the training of new clerks, and manages the accuracy of the RRD Tracker, while also submitting monthly reports. The Enlistment Clerks are responsible for processing Enlistments within 48 hours and Re-Enlistment Processing Clerks are responsible for processing re-enlistments within 24 hours, updating the RRD Tracker with relevant information, and ensuring timely follow-up to prevent delays. Collectively, their mission is to maintain a smooth, efficient process for acquiring and managing recruitment data, ensuring clear communication across all stages of enlistment and re-enlistment.

Quotas

To ensure participation across the entire department, and measure staffing needs, a minimum weekly processing requirement may be implemented. This number can and will vary depending on workload, strength of personnel, or other departmental needs. RRD HQ will have final authority on when, if, and at what value the minimum quota will be set. Quotas will be discussed periodically between RRD HQ and Lead Processing staff to determine use case scenarios.

Role	Description
Lead Processing Clerk	Reports to RRD HQ (1IC or 2IC) Ensure that welcome letters are being sent out and responded to within established guidelines Supervise the training of new processing clerks One of two approval authorities for new applicants names Ensure that the RRD Tracker is being filled out and quality check the inputs onto the tracker Update tracker with the status of new recruits when they graduate boot camp. Update and manage the RRD Tracker to maximize the acquisition of recruitment information Collect "Recruiting Ribbon" data from the RRD tracker and submit to RRD HQ no later than the first Friday of each month (Previous months recruits)
Enlistment Processing Clerk	Reports to Lead Processing Clerk or RRD 2IC. Process enlistments within 24 hours of submission. Add enlistment information onto the RRD Tracker within 24 hours of submission. Input new recruits into the RRD Tracker, along with information on who recruited them, how they found us and more. Update the enlistment application of enlistees if they reach 4 days without response, to signal the Recruiters of the impending time-out
Re-Enlistment Processing Clerk	Reports to Lead Processing Clerk or RRD 2IC. Process re-enlistment within 24 hours of submission. Add re-enlistments information onto the RRD Tracker within 24 hours of submission. Input returning members into the RRD Tracker, along with information on who recruited them, how they found us and more. Update the re-enlistment application of enlistees if they reach 4 days without response, to signal the Recruiters of the impending time-out