BattleMetrics

BattleMetrics / RCON

Of course, to use this tool you will need an account synchronized to our BattleMetrics profile. If you do not yet have access to this tool, and you qualify for having access, reach out to your Chain of Command for more help. Once you have followed the above Server Administration SOP, it may be time to take action in removing the problematic person, given you have the ability to do so.

Step One: Select The Offending Player

• The simplest step, select the offending player

Step Two: Verify and Select Punitive Measure

• During this step, it is imperative you ensure you've selected the right person. Double check their name and activity log. After you've verified the identity, select "Ban Player" or "Kick Player". "Kick Player" will only be visible if the player is currently connected to the server.

Step Three: Punishment Duration and Details

• An important step - Do not forget to add as many details as possible to your BatlleMetrics Ban Report. Your Ban "Reason" should be concise, and you can add as many details as you want (Screenshot/Vid links, log snips, etc.) in the "Note" subsection.

Step Four: Final Identity Check and BattleMetrics Submission

• When selecting Identifiers for player bans, be sure to select unique Identifiers (Such as BattleEyeGUID, or Steam ID). This prevents wrongful kicks and bans, as oftentimes players may have common names, or intentionally change theirs to that of another innocent person actively connected to the server. When you have done your final checks and are satisfied with your completion of the above steps, select "Save Ban".

Step Five: Reporting Your Actions

• To remain transparent and keep everyone in the loop, it is up to you (the admin) to submit your ban/hot list report. Refer to the above section, "Filing A Report" for more on this.